Terms of Service
Last updated: December 2024
Welcome to Cottage CMS
These Terms of Service govern your use of Cottage CMS, a website platform designed specifically for cottage food entrepreneurs. By using our service, you agree to these terms and our commitment to helping you build a successful cottage food business online.
1. Acceptance of Terms
By accessing or using Cottage CMS ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Key Points:
- • These terms apply to all users of Cottage CMS
- • By creating an account, you accept these terms
- • You must be 18 or older to use our service
- • We may update these terms with notice
2. Description of Service
Cottage CMS provides a website building platform specifically designed for cottage food businesses. Our service includes:
Core Features
- • Website building tools and templates
- • Cottage food compliance features
- • Product showcase capabilities
- • Customer management tools
- • Mobile-responsive designs
Additional Services
- • Professional photography services
- • Content writing assistance
- • State compliance review
- • Local SEO optimization
- • One-on-one training sessions
3. Account Registration and Security
Account Requirements
- You must be at least 18 years old and legally able to enter into contracts
- You must provide accurate, current, and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized use of your account
- One person or business entity per account
Account Security
Important: You are solely responsible for all activities that occur under your account. Use strong passwords and enable two-factor authentication when available.
4. Pricing and Payment Terms
Platform Pricing
💰 One-Time Investment Model
Cottage CMS uses a lifetime access model with a one-time payment of $497. This includes ongoing platform access, updates, and basic support. No monthly fees or recurring charges for platform access.
A-La-Carte Services
Additional professional services are available for separate fees:
- Custom Domain Setup: $97
- Professional Photography: $297
- State Compliance Review: $197
- Content Writing: $247
- Local SEO: $197
- One-on-One Training: $147
Payment Terms
- All fees are due upon purchase
- We accept major credit cards and PayPal
- All sales are final after 30-day guarantee period
- Prices may change with 30 days notice for new customers
- Failed payments may result in service suspension
5. Refund Policy
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee for our platform fee. If you're not satisfied with Cottage CMS within 30 days of purchase, we'll provide a full refund.
Refund Conditions
- Platform Fee: Full refund within 30 days of initial purchase
- Professional Services: Refunds considered on case-by-case basis before work begins
- Completed Services: No refunds for completed photography, writing, or consulting services
- Partial Usage: No partial refunds for unused portion of one-time platform fee
To request a refund, contact us at support@cottagecms.comwithin the applicable refund period.
6. User Content and Intellectual Property
Your Content
You retain all rights to content you create and upload to your Cottage CMS website, including:
- Product descriptions and business information
- Photos and images you upload
- Blog posts and written content
- Business branding and logos
License to Cottage CMS
By using our service, you grant Cottage CMS a limited, non-exclusive license to use your content solely for the purpose of providing our service, including:
- Storing and displaying your content on your website
- Creating backups for data protection
- Technical processing for website functionality
- Anonymized use in aggregate analytics (no personal identification)
Cottage CMS Intellectual Property
The Cottage CMS platform, including software, templates, features, and branding, is owned by Cottage CMS. You receive a license to use our platform but do not own the underlying technology.
7. Prohibited Uses
You agree not to use Cottage CMS for:
Illegal or Harmful Activities
- • Violating any laws or regulations
- • Selling prohibited food items
- • Operating without proper permits
- • Making false health claims
- • Infringing on others' intellectual property
Platform Abuse
- • Attempting to hack or disrupt the service
- • Sharing account credentials
- • Creating multiple accounts
- • Reselling platform access
- • Using automated tools without permission
⚠️ Cottage Food Compliance
You are responsible for ensuring your cottage food business complies with all applicable state and local laws. Cottage CMS provides tools and guidance but cannot guarantee legal compliance.
8. Service Availability and Modifications
Service Availability
We strive to provide reliable service but cannot guarantee 100% uptime. We may experience:
- Scheduled maintenance windows
- Unexpected technical issues
- Third-party service disruptions
- Force majeure events
Service Modifications
We may modify, update, or discontinue features of our service with reasonable notice. We will:
- Provide advance notice of significant changes
- Maintain core functionality for existing users
- Offer migration assistance when possible
- Continue to honor our lifetime access commitment
9. Account Termination
Termination by You
You may terminate your account at any time by contacting us. Upon termination:
- Your website will be taken offline
- We'll provide a 30-day data export window
- Account data will be deleted according to our retention policy
- No refunds for completed services or after guarantee period
Termination by Cottage CMS
We may suspend or terminate accounts for violations of these terms, including:
- Violating prohibited use policies
- Non-payment (after grace period and notice)
- Abusive behavior toward staff or other users
- Legal violations or court orders
We will provide reasonable notice and opportunity to cure violations when possible, except in cases of severe misconduct or legal requirements.
10. Disclaimers and Limitations of Liability
Service Disclaimers
COTTAGE CMS IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of Liability
To the maximum extent permitted by law, Cottage CMS's total liability for any claims arising from your use of our service shall not exceed the amount you paid for the service in the 12 months preceding the claim.
Specific Disclaimers
- Legal Compliance: We provide tools and guidance but cannot guarantee compliance with cottage food laws
- Business Success: We cannot guarantee your business success or income levels
- Third-Party Services: We are not responsible for third-party integrations or services
- Data Loss: While we maintain backups, you should independently backup important data
11. Indemnification
You agree to indemnify and hold harmless Cottage CMS from any claims, damages, or expenses arising from:
- Your use of the service in violation of these terms
- Your cottage food business operations
- Content you post or publish through our platform
- Violation of any laws or third-party rights
- Your failure to comply with cottage food regulations
12. Governing Law and Dispute Resolution
Governing Law
These Terms are governed by the laws of the State of [State], United States, without regard to conflict of law principles.
Dispute Resolution
We prefer to resolve disputes amicably. Before pursuing legal action:
- Contact our support team to discuss the issue
- Allow 30 days for good faith resolution attempts
- Consider mediation through a mutually agreed mediator
Any legal proceedings will be conducted in the courts of [State/County], and you consent to personal jurisdiction in those courts.
13. Changes to Terms
We may update these Terms from time to time. When we make changes:
- We'll post the updated Terms on our website
- We'll notify you by email of material changes
- Changes take effect 30 days after posting
- Continued use constitutes acceptance of new terms
- You may terminate your account if you disagree with changes
14. Contact Information
If you have questions about these Terms of Service, please contact us:
General Questions
Email: legal@cottagecms.com
Support: support@cottagecms.com
Business Address
Cottage CMS
[Address Line 1]
[City, State ZIP]
Last Updated: December 2024
Effective Date: December 2024
By using Cottage CMS, you acknowledge that you have read, understood, and agree to these Terms of Service.